Privacy Policy

1Introduction

autodAIgnosis ("we", "our", or "us") respects your privacy and is committed to protecting your personal information, vehicle information, and diagnostic data.

This Privacy Policy explains:

• What information we collect
• How we collect it
• Why we use it
• How we store and protect it
• When we share it
• Your rights regarding your data

By using autodAIgnosis, you agree to the practices described in this Privacy Policy.

2Information We Collect

We may collect the following categories of information:

A. Personal Information

Information you provide directly when creating an account, purchasing a subscription, contacting support, or using the platform.

This may include:

• Full name
• Email address
• Phone number
• Address
• Billing details
• Company or fleet name
• Login credentials
• Support requests and communication history

B. Vehicle Information

We may collect information about the vehicle connected to autodAIgnosis. This may include:

• Vehicle make
• Vehicle model
• Year of manufacture
• Registration number
• Vehicle Identification Number (VIN)
• Fuel type
• Engine type
• Transmission type
• Mileage
• Service history
• Maintenance records
• Insurance or warranty information if provided voluntarily

C. Diagnostic and OBD Data

When a compatible OBD device is connected, we may collect:

• OBD fault codes
• Engine temperature
• Battery health and voltage
• RPM
• Speed
• Fuel consumption
• Sensor values
• Brake and engine warnings
• Emissions information
• Error logs
• Diagnostic history
• Maintenance alerts
• Predicted fault data

D. Device and Technical Information

We may automatically collect:

• IP address
• Device ID
• Browser type
• App version
• Operating system
• Mobile device model
• Language settings
• Usage logs
• Crash reports
• Date and time of access

E. Location Information

If you allow location permissions, we may collect:

• Approximate location
• GPS location
• Last known vehicle location
• Travel routes
• Service center proximity

Location information may only be collected if required for certain features. You may disable location permissions at any time through your device settings.

3How We Collect Information

We may collect information in several ways:

• Directly from you when you create an account or enter data
• Automatically through the app or website
• Through connected OBD devices
• Through cookies and analytics tools
• Through support interactions
• From third-party integrations that you approve

4Why We Use Your Information

We may use your information to:

• Provide the autodAIgnosis service
• Connect your account to your vehicle
• Analyze vehicle condition and generate predictions
• Detect faults and maintenance needs
• Provide reports and recommendations
• Send notifications and alerts
• Process payments
• Improve our AI models and platform
• Prevent fraud, abuse, or misuse
• Respond to support requests
• Comply with legal obligations

5Legal Basis for Processing

Where required by law, we process your data based on one or more of the following:

• Your consent
• The need to perform our contract with you
• Compliance with legal obligations
• Legitimate business interests
• Protection of safety, fraud prevention, and security

6Cookies and Tracking Technologies

autodAIgnosis may use:

• Cookies
• Pixels
• Session storage
• Local storage
• Analytics tools
• Device identifiers

These technologies may help us:

• Keep you logged in
• Remember preferences
• Improve site performance
• Understand usage patterns
• Prevent fraud
• Measure marketing effectiveness

You may block cookies through your browser settings, but some parts of the service may stop functioning properly.

7Sharing of Information

We do not sell your personal information. However, we may share information with:

A. Service Providers

We may share information with trusted third parties who help us operate the platform, including:

• Cloud hosting providers
• Payment processors
• Email delivery providers
• Analytics vendors
• Customer support tools
• Crash reporting services

These providers may access only the information necessary to perform their work.

B. Business Transfers

If autodAIgnosis is merged, acquired, sold, or reorganized, your information may be transferred as part of that transaction.

C. Legal Requirements

We may disclose information if required by:

• Court orders
• Government requests
• Legal investigations
• Applicable laws
• Regulatory authorities

D. Protection of Rights

We may share information when necessary to:

• Protect our rights
• Investigate fraud
• Prevent misuse
• Enforce our Terms & Conditions
• Protect users or public safety

8International Data Transfers

Your information may be stored or processed outside your country.

If data is transferred internationally, we will take reasonable steps to ensure that appropriate safeguards are in place.

9Data Retention

We retain information only as long as necessary for the purposes described in this Policy.

Typical retention periods may include:

• Account information: While your account remains active
• Billing and tax records: Up to 8 years where legally required
• Diagnostic records: 12 to 36 months
• Deleted account backups: Up to 90 additional days
• Security logs: Up to 12 months

After these periods, information may be permanently deleted or anonymized.

10Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion
• Withdraw consent
• Restrict processing
• Object to processing
• Request a copy of your data
• Request transfer of your data to another service

To exercise these rights, contact: privacy@autodaignosis.com

We may ask you to verify your identity before processing your request.

11Data Deletion Requests

You may request deletion of your account and related data at any time.

After a verified request:

• Your account may be deleted
• Personal information may be removed
• Vehicle and diagnostic data may be deleted
• Reports may no longer be accessible

Some records may still be retained if legally required.

12Children's Privacy

autodAIgnosis is not intended for anyone under 18 years of age.

We do not knowingly collect information from children.

If we become aware that we have collected information from a child, we may delete it immediately.

13Security Measures

We take reasonable security measures to protect information, including:

• Encryption in transit and at rest
• Password hashing
• Restricted employee access
• Secure cloud storage
• Monitoring and logging
• Firewalls and security tools
• Regular testing and audits

However, no online system is completely secure, and we cannot guarantee absolute security.

14Data Breach Notification

If we discover a data breach that affects your information, we may:

• Investigate immediately
• Limit further access
• Notify affected users
• Notify regulators if required by law

15Third-Party Services and Links

autodAIgnosis may contain links to third-party websites, applications, repair shops, hardware providers, or payment services.

We are not responsible for the privacy practices of third parties.

You should review their policies separately.

16Changes to this Privacy Policy

We may update this Privacy Policy at any time.

When we do:

• The "Last Updated" date will change
• We may notify users by email or through the app
• The revised version will become effective once published

Your continued use of autodAIgnosis after changes means that you accept the updated policy.